Return & Refund Policy

We aim to provide high-quality golf gloves and baseball gloves that meet your expectations. If you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

  • Products can be returned within 7–14 days of delivery.
  • Items must be unused, unworn, and in original packaging.
  • Proof of purchase (invoice or order number) is required.
  • Customized or personalized gloves are non-returnable, unless defective.

2. Non-Returnable Items

  • Used or damaged items not caused by manufacturing defects.
  • Custom-made or bulk orders (unless agreed otherwise).
  • Clearance or discounted items (if specified as final sale).

3. Return Process

  • Contact our support team to request a return authorization.
  • Provide order details and reason for return.
  • Once approved, ship the item to the provided return address.
  • Customers are responsible for return shipping costs unless the product is defective.

4. Refund Policy

  • Refunds are processed after inspection of returned items.
  • Approved refunds will be issued to the original payment method.
  • Processing time may take 5–10 business days.

5. Exchanges

  • Exchanges are allowed for size or product issues, subject to availability.
  • If the requested item is unavailable, a refund or alternative product may be offered.

6. Damaged or Defective Products

  • If you receive a defective or damaged product, notify us within 48 hours of delivery.
  • Provide photos or evidence for quick resolution.
  • We will offer a replacement or full refund, including shipping costs.

7. Order Cancellations

  • Orders can be canceled before shipment.
  • Once shipped, cancellations are not possible and must follow the return process.

8. Shipping Charges

  • Original shipping charges are non-refundable, unless the return is due to our error.
  • Return shipping fees are the responsibility of the customer unless stated otherwise.

9. Late or Missing Refunds

  • If you haven’t received your refund, check your bank account first.
  • Then contact your payment provider, as processing times may vary.
  • If the issue persists, contact our support team.